Returns

Returns are accepted within 15 days of delivery.

To initiate a return request, customers must first provide photos of the item for review and approval.

Items must be unworn, unused, unwashed, and returned in their original condition with all tags attached.

Items showing signs of wear, washing, alterations, stains, perfume, deodorant, makeup, or any other damage will not be accepted.

Returns will not be accepted for items that have been washed or damaged due to improper care or failure to follow the garment care instructions.

Original shipping costs are non-refundable.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Exchanges

Exchanges are subject to product availability.

If the requested size or item is unavailable, store credit may be issued instead.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.

How to Request a Return

To request a return, please contact us through the Contact page or via Instagram @theammu_ny, including your order number and photos of the item